SHIPPING & RETURNS
At Divine Beauty, we want your shopping experience to be simple, secure, and reliable.
Processing
Orders are processed within 1-3 business days after payment confirmation. During promotional periods or high-demand seasons, processing times may be slightly extended.
Shipping
We ship to Brazil and selected international destinations.
Estimated delivery times:Brazil: 10-20 business days
International: 7-15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other factors beyond our control.
Shipping Fees & Tracking
Shipping costs are calculated at checkout. Once your order has been shipped, you will receive tracking information by email, where available. Tracking updates may take up to 48 hours to appear.
Customs and Import Fees
International orders may be subject to customs duties, import taxes, and other local charges depending on the destination country. These charges are the responsibility of the customer unless otherwise stated.
Returns
Return requests may be made within 14 days of delivery, provided the item is unused, unopened, in original condition, and returned in its original packaging.For hygiene and safety reasons, we do not accept returns of opened or used beauty, skincare,
Non-Returnable Items
opened or used products
sale or clearance items
gift cards
final sale items
personalized items, if applicable
Refunds & Exchanges
Once your return is received and inspected, approved refunds will be processed within 5-10 business days. Exchanges are only offered for items that arrive damaged, defective, or incorrect.For any questions, please contact support@divinebeauty-shop.com